Min Huang

For a long time, the impact of technical documentation on companies has been underestimated probably due to a lack of direct business value and integration with other departments, as well as communication limitations. With the rise of AI technology, technical documentation faces new challenges. For example, AI automation can now replace manual labor in performing simple and standardized tasks. However, AI also presents many opportunities, such as increasing productivity, fostering innovation, and adding value. Therefore, technical writers must actively adapt and make good use of AI technology to continuously improve their professional capabilities. By using AI platforms to communicate traditional document content, companies can achieve significant growth in user traffic, attract high-quality customers, reduce costs, increase efficiency, and create greater value for the company, thereby increasing the value of the entire content team.

This workshop will explore the convergence between traditional content and AI, and how to communicate traditional content using AI to optimize user experience. We will utilize the IBM AI Essentials Framework and tools to guide you through the process of developing strategies with AI as the medium. Together, we will work towards a new model of AI content co-design.