PMP with 12 years of service engineering experience in the technical documentation field combined with project and consulting experience. Served a number of international and domestic automotive industry customers (Ford Motor, Nissan Motor, Qoros, Great Wall and Lynk&Co Auto, etc.) ; Has extensive experience of service development in the field of end-user needs analysis, content strategies, information architecture IA, CMS implementations, Information authoring/migration and Quality Assurance.