Duokai Wang

General Manager, Aleido Group China

20 years of technical service, consulting, business development, and customers & organizational management within Automotive and Machinery industries, by working closely with global-leading OEMs. An extensive and deep understanding of Aftermarket and Product Information from the global companies in China market and Chinese companies going global. Has been working with Aleido (formerly part of Semcon) for 12 years.

All Sessions by Duokai Wang

  • May 23


  • 11:00  - 11:40
    Today, aftermarket Diagnostic Method Engineers/Service Technicians spend significant time and efforts in analysing and writing error code (Diagnostic Trouble Code/DTC) descriptions including Error Code Name, Enable Condition, Fault Symptom, Fault Condition and Diagnostic Help etc.

    In this topic, we will use ODX file (Open Diagnostic Exchange, which is a standardized file format used in various industries for the exchange of diagnostic data between different diagnostic tools and software applications) as the inputs, through the utilization of combined tools incl. R&D ODX, ChatGPT, CMS, Quality tool and appropriate Service & Diagnostics knowledge, we will talk about and demo a brand-specific approach & practice on how to significantly improve the error codes description production time, optimize the fault-tracing efficiency and the user experience from aftermarket diagnostics technicians' perspective.

    AI in Technical Communication
    Where
    Grand Ballroom A




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Duokai Wang