Call for Papers is running until Jan 11, 2019.


National and International Expert Speakers

... will share their experiences and best practices with solutions for China-specific challenges.


Online Training with TCTrainNet

...the international training and certification program for technical communicators.


The Conference Venue:Meliá Shanghai Hongqiao

Taishan Meeting Room | Hengshan Meeting Room | Songshan Meeting Room


Intelligent Information in the Era of Conversation as a Platform

The world and technology is again transforming people’s lives and the way people interact with information.

People are shifting away from PCs and to mobile apps and devices and engage in a natural and intuitive way. New technology disruptions such as artificial intelligence, big data, and internet of things heralds in the era of conversation as a platform. But how well are we prepared for this wave of digital revolution?

In this session, you’ll learn real-world examples that embrace intelligent information - Microsoft virtual agent, to provide people searching for answers and solutions with a natural conversational experience and reduced need for human intervention. We’ll then explore into a structured, heuristic, and machine learning approach that deliver on that intelligent information experience.