Call for Papers is running until Jan 11, 2019.


National and International Expert Speakers

... will share their experiences and best practices with solutions for China-specific challenges.


Online Training with TCTrainNet

...the international training and certification program for technical communicators.


The Conference Venue:Meliá Shanghai Hongqiao

Taishan Meeting Room | Hengshan Meeting Room | Songshan Meeting Room


Documentation refactoring

I would like to share the experience of a group of technical writers who worked systematically on content modularization (topic-based writing / structured authoring).

The company's user manuals had a history of more than 20 years. The existing user information was in the old-fashioned book-writing style, redundant, and became more difficult and error-prone to maintain.

To solve the problems, more than 4000 pages of obsolete user information were consolidated, 100% re-organized, and re-written using the topic-based approach. The re-writing was done intermittently during the past 5 years.

Finally, ~2000 topics of the state-of-the art modular content were created, with high quality and the flexibility for the maximum reusability, for all the user information of the company's all products and for all projects.