tcworld China speaker
Product Experience Expert, SAP Labs Bulgaria
My professional roles include usability consultant, interaction designer, and technical writer. My entire career revolves around the way people are supposed to use software and devices:
1991: I started translating technical documents that were telling people how they were supposed to use products.
1997: I started writing such documents myself.
2000: I started testing with people to see whether they can use products the way they were supposed to.
2003: I started designing interfaces and interactions myself.
2010: I started consulting on ways likely to guarantee products that users can understand and use.
Today: I help building software that people can use (preferably without instructions).
It’s hard. Yet it’s fun.